Help Center

Ask a question

About Ally FAQs

  • What is Ally Financial?

    We are a distinctly customer-focused financial services company and a leader in online banking and auto financing. Learn more about the company and our different lines of business.

  • How are Ally Financial, Ally Bank and GMAC related?

    We started out as GMAC, a captive auto finance company and division of GM, and transformed into Ally Financial. Ally Bank, member FDIC, is our online banking subsidiary. Learn more about our nearly 100-year-old company.

  • Is Ally Bank FDIC insured?

    Yes. Ally Bank deposits are FDIC insured up to $250,000 per depositor, just like deposits at all other FDIC-insured institutions. Learn more with the FDIC's Electronic Deposit Insurance Estimator.

  • How can I contact you?

    You'll find contact information for our different lines of business and various areas of our organization on our Contact Us page.

  • What’s your corporate mailing address?

    Our corporate headquarters are located in Detroit, Michigan. You can send us mail at:

    Ally Financial
    P.O. Box 200
    Detroit, Michigan 48265-2000

    If you need to mail a bank deposit or auto payment, you can find the right mailing addresses on the Contact Us pages for either Ally Bank or Ally Auto.

  • Who is on your Board of Directors?

    You can find information about Ally Financial’s board members on our Board of Directors page.

  • Do you have an employee volunteer program?

    Yes. Many of our employees take great pride in donating their time and talents to charitable causes. Learn more about how we support our communities.

  • Do you offer a financial education program?

    Yes. Ally Wallet Wise is a free program with online courses and live events to help people learn the basics of budgeting, credit, auto finance, banking and investing.

  • When was Ally founded?

    Ally was originally founded in 1919.