Deposits FAQs
FAQs
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No, we don’t accept cash. But you can make a deposit into your account using one of these methods:
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Remote check deposit with Ally eCheck Deposit℠
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Online transfers and direct deposit
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Wire transfers and mail
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With Ally eCheck Deposit, you can submit your deposit online or using the Ally Mobile App. It's easy, free and secure.
- To make a deposit using the Ally Mobile App, you can simply take a photo of your endorsed check within the app
- To make a deposit online using a computer, you'll need access to a scanner to upload an image of your endorsed check
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Make sure each check is properly endorsed with signatures of all payees. Also write For Mobile Deposit Only on the back. Snap or scan images of both sides of your endorsed check.
To make a deposit with our app: Log in, choose your account, select Deposit Checks and then take pictures of the front and back of your check.
Mobile camera tips:
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For best results, take the photo in a well-lit location and place the check on a dark, non-reflective background (avoid using marble or granite countertops)
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Make sure there are no shadows on the check
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Hold the camera still and make sure you can see all edges of your check and can clearly read the routing and account numbers
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If you’re using an iOS device: You may need to tap the screen of your phone to enhance the focus before capturing the image, or move the camera away from the check, then return to allow it to re-focus
To make a deposit online: Upload your scanned images from your computer.
Scanner tips:
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All 4 corners of the check must be visible – Detach check from checkbook
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All files must be converted to color or grayscale
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File size can’t exceed 1 MB
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File must be saved as a JPG (no PDFs)
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Minimum resolution is 200 DPI
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Yes. Ally Bank is a member of the Federal Deposit Insurance Corporation (FDIC). The FDIC protects your Ally Bank deposits up to $250,000 per depositor for each qualifying account ownership category Learn more about FDIC insurance
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We’ll deposit the written amount on the check. If that amount differs from the amount you entered, we’ll make the adjustment on our end.
Call us at 1-877-247-2559 if you have questions about your deposit.
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You can make unlimited deposits into your Money Market, Savings and Spending Accounts.
If you are using Ally eCheck Deposit℠, you’re only allowed to deposit checks totaling $50,000 in a single day and up to $250,000 every 30 calendar days. There are no dollar amount limits for mailed checks.
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You don’t need to do anything right now to qualify for pass-through insurance. If you’re a fiduciary—like an attorney-in-fact, trustee, guardian, executor, or custodian—holding funds for someone else’s benefit, you may be required to provide a record of the interests of the beneficial owners within 24 hours of a bank failure. (The beneficial owners are the people for whose benefit you hold the funds.) You’ll only have to do this in the unlikely event of a bank failure. If you’re not a fiduciary—like an attorney-in-fact, trustee, guardian, executor, or custodian—these requirements don’t apply to you. Learn more about the FDIC
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You can use eCheck Deposit with a Spending, Savings or Money Market Account. You can also use it with an Ally Bank CD, as long as you haven’t funded it yet or if it’s during the 10-day grace period granted after your CD matures.
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Yes, we use the latest security features to securely transmit the image of your check from your scanner to Ally. We also give you security tips on how and how long to store the image you have on your computer.
For more information about how we protect you and to read our Online Banking Security Guarantee, visit the Ally Security Center.
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Pass-through insurance is federal deposit insurance coverage that may apply to funds that a fiduciary—like an attorney-in-fact, trustee, guardian, executor, or custodian—holds for the benefit of others, called “beneficial owners.” If the beneficial owners are eligible for pass-through insurance, this means the funds in the account could qualify for more than the standard maximum deposit insurance amount (currently $250,000 per depositor in the same ownership right and capacity). Learn more about the FDIC
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You can deposit checks payable in U.S. dollars and drawn at any U.S. bank.
You can’t deposit some items using Ally eCheck Deposit, including:
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Checks payable to any person or entity other than the account holders of the deposit account you’re depositing the check into
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Checks that aren’t endorsed by all payees
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Checks containing alterations to any of the fields on the front of the check
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Counter checks
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Checks previously deposited in any form
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Checks that are more than 180 days old
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Substitute checks
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Money orders
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Remotely created checks without the signature of the person on whose account the check is drawn
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Non-negotiable instruments, such as promissory notes
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Checks drawn on any of your Ally Bank accounts
Call us at 1-877-247-2559 if you have any questions about your deposit. You can also refer to the Online Banking Services Agreement (PDF) for more information.
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Absolutely. If you have multiple checks, make sure to submit all of them by 7 pm ET on the same business day and we’ll apply the total amount to your new CD. Keep in mind that you can’t use Ally eCheck Deposit to add money to your CD during the term.
See the Ally eCheck Deposit section of the Ally Bank Deposit Agreement (PDF) for daily deposit limits.
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You can deposit checks by mailing them to:
Ally Bank
P.O. Box 13625
Philadelphia, PA 19101-3625Make sure the checks are endorsed on the back with “For Deposit Only”, your account number and the signature of all payees.
You can order free envelopes and deposit slips on our app or at ally.com.
On our app:
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Head to your account, then select More
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Select Order Deposit Slips & Envelopes and choose the items you need
Online:
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Log in, choose Deposits and then Check Deposits
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Choose Order deposit slips and envelopes and select the items you need
Or, give us a call at 1-877-247-2559 . We’re here 24/7 to help with whatever you need.
We don’t accept cash.
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In most cases, you can set up direct deposit to your Ally Bank Spending Account in minutes right from our direct deposit page .
For all accounts: If you’re setting direct deposit up from your employer or payment provider’s website, use our routing number (124003116) and your account number. If your payment provider needs a direct deposit form, you can download one .
It may take 1-2 pay cycles before your new direct deposit takes effect.
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With Ally eCheck Deposit, you can deposit your checks online or using our app. It's easy, free and secure.
Making a Deposit
Make sure all payees properly endorse each check by signing the back. Also write For Mobile Deposit Only below the signatures.
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On our app: Log in, choose your account, and tap Deposit Checks. Snap a picture of both sides of your endorsed check, enter the check amount, then submit your deposit.
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Online: Log in, select Deposits, choose Check Deposits and then select Make a Deposit. Upload scanned images of the front and back of your endorsed check, enter the check amount, then submit your deposit.
Funds Availability
We'll send you an email within 1 business day with your deposit status.
Cut-Off Times
If you deposit a check:
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Before 7 pm ET – We’ll begin processing your deposit that evening, if you deposit the check on a business day.
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After 7 pm ET – We’ll begin processing your deposit on the next business day.
See our Funds Availability section in the Ally Bank Deposit Agreement (PDF) for more information.
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There are several reasons we may put a hold on a deposit.
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You deposit a check for more than $25,000
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You redeposit a check that has been returned unpaid
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We believe a check you deposit won't be paid
Refer to our Deposit Agreement for more details. We’ll notify you if we put a hold on your deposit for any reason and let you know when your money will be available. Your money will generally be available no later than the 5th business day after your deposit.
Call us 24/7 at 1-877-247-2559 if you have questions.
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With Ally eCheck Deposit, you can deposit checks using our app. Before you make a deposit, make sure your check is:
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Dated within the last 180 days
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Payable to you
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Drawn on a U.S. Bank in U.S. dollars
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Endorsed on the back with “For Mobile Deposit Only” and the signatures of all payees
How to deposit checks on our app
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Log in
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Choose your account, then select Deposit Checks.
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Snap a picture of both sides of your endorsed check.
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Enter the amount you’re depositing, then submit your deposit.
Deposit limits
You can deposit up to $50,000 in a single business day and up to $250,000 every 30 calendar days using Ally eCheck Deposit.
If you've exceeded the eCheck daily or monthly deposit limit, you have the option to mail a check to:
Ally Bank
P.O. Box 13625
Philadelphia, PA 19101-3625Make sure the check is made payable to you and is properly endorsed with the signatures of all payees. Also, write your account number and “For Mobile Deposit Only” on the back. Be sure to seal the envelope properly.
Fund Availability
Generally, funds from your eCheck deposit will be made available by the 2nd business day after deposit. Longer delays may apply (ex. you're a new customer, you deposit a check for more than $25,000). We’ll notify you if we delay your ability to withdraw funds and we’ll tell you when the funds will be available (which will generally be no later than the fifth business day after the day of your deposit).
View activity
To view activity on our app:
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Log in to the app, choose your account, select Activity, then View Scheduled Activity to review deposits In Process. On that screen, you also can select History then Deposits to view your history for the past 120 days.
To view activity on ally.com
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You can view your eCheck Deposit activity for the past 120 days by logging in, selecting Deposits on your Snapshot, then Check Deposits in the menu. Then, go to Activity.
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