You can choose to keep the vehicle and continue making your scheduled payments or see your dealer to trade in the vehicle at a price you negotiate with your dealer.
Was this helpful?
Yes
|
No
Thank you for your feedback.
We offer several payment options.
Online Auto Pay (automatic withdrawal)
Set up automatic recurring payments.
One-time payments
Schedule one-time payments online or use Ally Auto Mobile Pay. Download for iPhone and Android.
Your bank's bill pay feature
Make sure you know your payment amount and Ally Auto account number to set up a bill payment through your bank. Your bank may also require additional information, including the payment address.
Mail
Send a scheduled payment to:
Payment Processing Center
P.O. Box 9001951
Louisville, KY 40290-1951
Send payment disputes, payments with restrictions or endorsements, or customer service correspondence to:
Ally Financial
P. O. Box 380901
Bloomington, MN 55438
Debit card payment
Make a one-time online debit card payment through a third-party service provider. You'll need to know your Ally Auto account number, your debit card number, and your ZIP code. Keep in mind, the third party may charge a fee for its payment services in addition to your payment amount.
Phone
Pay through ACI Pay, a service of ACI Payments, Inc.
You can pay through ACI Pay by calling 1-888-631-8930. You'll need to have your Ally Auto account number, your bank account number or card number, and your ZIP code on hand. Keep in mind, ACI Pay is a third party who may charge a money transfer fee for its payment services in addition to your payment amount.
In person
MoneyGram
You can visit a MoneyGram location near you to make a one-time payment for a fee.
Western Union® Quick Collect®
You can visit a Western Union Quick Collect® location near you to make a one-time payment for a fee.
Questions? Call 1-888-925-2559 for additional help.
Was this helpful?
Yes
|
No
Thank you for your feedback.