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Quicken^® downloads FAQs

Yes. Customers can download account activity from Online Banking to Quicken using Quicken Express Connect or Web Connect.

Web Connect allows you to manually download a file from Ally Bank's website and upload it into Quicken for each account.

Express Web Connect automatically downloads transactions from Ally Online Banking into Quicken. Quicken will ask you to input your Ally Online Banking username and password, and answer your security questions.

Note: At this time, Ally doesn't support Direct Connect.
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Ally Online Banking works best with Quicken® versions that are no more than 2 years old.
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No, Ally does not currently support Direct Connect; however, you can use Express Connect and Web Connect.
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Web Connect allows you to download your transactions from online banking, launch your Quicken software and reconcile your transactions.

Since you're downloading your transactions manually from our website into a Quicken format (QFX), you don't have to enter each transaction manually in Quicken.

To use Web Connect, log in to online banking, and choose the account you'd like to reconcile in Quicken. Choose Download in the Transaction History, and enter the date range. You can download up to 18 months of history.
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Express Web Connect automatically downloads transactions from Ally Online Banking into Quicken. After launching Quicken, it will ask you to input your Ally Online Banking username and password, and answer your security questions.

It will then automatically import your transaction information from your Ally account.
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There are a few possible reasons:
- There are special characters in your account nickname. Characters, such as &, @, $, *, will prevent Quicken® from updating.
- There were no transactions in your account for the given time period. This is often the case with CDs.
- You changed your Ally Online Banking password and forgot to update the information in Quicken®.
For more detailed information about using Quicken®, please visit their support center at www.quicken.intuit.com/support.
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You can access the following Ally account types through Quicken®:
- Interest Checking
- Online Savings Account
- Money Market Account
- Certificate of Deposit
Note: Ally does not currently support IRA account access through Quicken®.
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At this time, Ally does not support QuickBooks software.
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